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ruve N
1 reviews | Active since Jun 2020
05 Jun 2020, 15:08
DO NOT SUPPORT THIS COMPANY
Absolute waste of time and money, I tried to order twice, the first time the shopper didnt even let me know the products were out of stock, got a notification that it was delivered when it wasnt, called customer care and the first time they answered and out the phone down in my ear, second time i waited on hold for 45 minutes. 2nd order wasnt any different plus they refuse to refund me. PATHETIC customer service and a very unprofessional business . Couldve just as well went shopping myself .
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OneCart.co.za's replyOfficial
07 Jul 2020, 18:17Hi Ruve, we're so sorry to have disappointed you, this is never our intention and we sincerely apologise for any inconvenience caused. One of our support agents have been in contact via email and hopefully we can get everything sorted out for you.
OneCart.co.za's reply07 Jul 2020, 18:17
Official
Hi Ruve, we're so sorry to have disappointed you, this is never our intention and we sincerely apologise for any inconvenience caused. One of our support agents have been in contact via email and hopefully we can get everything sorted out for you.