Dishonest service

My earlier experiences with OneCart was not all bad (two times). There were a few hicups but nothing I could not live with.

My third delivery was delivered on the 10th of May. After I greeted the delivery person I went in to unpack my groceries. I then noticed one of the items (+-R65) I paid for was not part of my packages. I immediately sent them a email informing them to credit my account. I was not to worried as anyone could have made a mistake.

To this day, 20th of May, I have not received any response from them. I tried contacting them another 3 times during this time to get acknowledgment of my query but nothing, ZERO. They are either very disorganized or just plain dishonest, taking honest peoples money.

I would never recommend them again. Rather use the larger retail stores delivery services directly or go to the store directly. This type service is not worth it.

Regards