BM
Brian M

1 reviews | Active since Sept 2016

10 Apr 2020, 17:47

Disgusted ONECART service.

I placed a order with this home delivery concept "ONECART" With all the hype that they'll deliver within 2 days is load of bull. I placed a order on the 02/04/2020 paid for the order and completed the checkout after choosing the date of delivery. That was the 09/04/2020 when i expected my order at my door for a 2pm slot. That date came and it's gone and still no order. Had no means of contacting them as there is no ph number that's being answered. Received a sms today 10/04/2020. My order is on its way within the next 17minutes nogal, well that didn't materialize either. I don't know what to make of this but just to conclude these are a bunch of idiots who saw the loop to do business but have absolutely no HR s****s or integrity. So folks out there wanting to stay indoor and do online shopping don't use this product if you need your items ASAP u might it b4 Christmas. I strongly do not recommend them to anyone that's for sure.

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Replies (1)
OneCart.co.za
OneCart.co.za's reply05 May 2020, 12:07
Official
Hello Brian. We are so sorry to hear you had a bad experience and we sincerely apologise. During COVID-19 we received an influx of orders, calls, and support requests and unfortunately, we were not able to deliver the service our customers are used to.