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madelein O
1 reviews | Active since Mar 2018
27 Mar 2022, 11:40
Bad service
First time i ordered they got 3 items wrong and i thought it was an honest mistake and they corrected it.
Today i placed another order and this was a mistake again.
I ordered 6 x 2 L Oros and only recieved one 2 L so this is the most expensive 2 L oros ever at a cost of R227-99 . I sent emas and the email get returned as email address incorrect. I sent a watsapp to the number provided no reply !!!!!!!
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Replies (1)
OneCart.co.za's replyOfficial
30 Mar 2022, 14:20Hi Madelein, thank you for reaching out. We're so sorry about this. We're here to help. 😃 Kindly send us your order number. With regards to the email, we tend to find that adding our email to the reply is a challenge (Hello Peter blocks it). Please send us an email of your query and order number to *** or please call our helpline at ***. If you cannot see the email provided above, please send us a message on Facebook or Instagram so that we can forward you the correct email.
Thank you so much
Thank you so much
OneCart.co.za's reply30 Mar 2022, 14:20
Official
Hi Madelein, thank you for reaching out. We're so sorry about this. We're here to help. 😃 Kindly send us your order number. With regards to the email, we tend to find that adding our email to the reply is a challenge (Hello Peter blocks it). Please send us an email of your query and order number to *** or please call our helpline at ***. If you cannot see the email provided above, please send us a message on Facebook or Instagram so that we can forward you the correct email.
Thank you so much
Thank you so much