1 reviews | Active since Oct 2020
Bad Service and No delivery For Goods Paid For!
The worse platform to use for secure and timeous delivery of your groceries! No delivery at all, no tracking the driver and no means of after hours assistance. Your status shows delivery completed however nothing was done/received meat products are amongst the goods so where does that go to since your product has been delivered according to the status? The driver has been driving around with that meat product since heaven knows what time such display of incompetence is utterly disgraceful. Pathetic service!!! I hope I'm getting my refund asap because you cannot fulfill your customers expectations by having one select a time for delivery and it not being fulfilled as requested and then not at all.. Such shame to the companies you provide a service for!
We are so disappointed to hear that you to read that this was your experience with us.
That extreme delay with the delivery is not acceptable and not the kind of service that we pride ourselves for.
I understand that you would have wanted a refund and I hope that one of the support teams were able to assist you with that. We have since increase our driver fleet and have reduced delays significantly since October should you want to give us an opportunity to make it up to you. We would hate to lose you as a customer because of our past failings.
We are so disappointed to hear that you to read that this was your experience with us.
That extreme delay with the delivery is not acceptable and not the kind of service that we pride ourselves for.
I understand that you would have wanted a refund and I hope that one of the support teams were able to assist you with that. We have since increase our driver fleet and have reduced delays significantly since October should you want to give us an opportunity to make it up to you. We would hate to lose you as a customer because of our past failings.