LK
Lefa K
1 reviews | Active since Mar 2011
02 Sept 2020, 18:18
Bad service
I am highly disappointed with today's service. my order was supposed to arrive between 12:00 and 15:00 however it arrive late at 18:10. The items I bought is baby food because I'm working from home & have to feed the baby during the day. I had to make other means to get my baby food but I placed an order with One Cart. This is by far the worst service ever since I used One Cart. The driver didn't even apologise for delay. I will be using Zulzi or Bottles in future.
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OneCart.co.za's replyOfficial
03 Sept 2020, 09:16Hi Lefa,
Thank you for taking the time to rate our service. Whether the feedback is good or bad we always appreciate to hear from our customers so that we know how we can improve on the service that we offer.
I apologize for the delay in the delivery, there should have been more communication around that and the driver should have been more aware. We are sad that this would be the reason to lose you and really hope that you would give us the opportunity to make it up to you on a future order
Thank you for taking the time to rate our service. Whether the feedback is good or bad we always appreciate to hear from our customers so that we know how we can improve on the service that we offer.
I apologize for the delay in the delivery, there should have been more communication around that and the driver should have been more aware. We are sad that this would be the reason to lose you and really hope that you would give us the opportunity to make it up to you on a future order
OneCart.co.za's reply03 Sept 2020, 09:16
Official
Hi Lefa,
Thank you for taking the time to rate our service. Whether the feedback is good or bad we always appreciate to hear from our customers so that we know how we can improve on the service that we offer.
I apologize for the delay in the delivery, there should have been more communication around that and the driver should have been more aware. We are sad that this would be the reason to lose you and really hope that you would give us the opportunity to make it up to you on a future order
Thank you for taking the time to rate our service. Whether the feedback is good or bad we always appreciate to hear from our customers so that we know how we can improve on the service that we offer.
I apologize for the delay in the delivery, there should have been more communication around that and the driver should have been more aware. We are sad that this would be the reason to lose you and really hope that you would give us the opportunity to make it up to you on a future order