KE
Karen E

1 reviews | Active since Jan 2013

17 May 2016, 11:46

What a ****!

<p>I was contacted yesterday regarding the collection of a voucher for a free weekend. All I was asked to do was rate the resort afterwards. The lady confirmed dates and times that my partner and I could collect this voucher - nothing was said about a presentation. I told her my partner works until 5:30 and that I would collect the voucher alone. "no problem" she said. Well I showed up today, after driving more than 26km just to be confronted by two young men who claimed that it was a couple's event ... And guess what? You had to sit through a presentation. Do you people enjoy ******** people, or trying to, just so they can buy into your stupid product? I suppose you work through one year gift ... Which explains a lot. I will now report this on social media as well to warn people ... Maybe even Carte Blanche!</p>

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Replies (2)
One Year Gift
One Year Gift's reply24 May 2016, 09:49
Official

Hello Karen Esterhuyse,

We confirm receipt of your complaint, the contents of which have been noted.

Please be advised that we are currently investigating your complaint and will revert back to you.

Kind regards
The LPA team

One Year Gift
One Year Gift's reply25 May 2016, 08:38
Official

Dear Ms Esterhuyse

We confirm that a LPA consultant has been in contact with you and that your query has been successfully resolved.

Please feel free to close this query and rate the service you received today.

Kind regards

LPA team