NS
Nancy S

1 reviews | Active since Mar 2010

13 Apr 2017, 09:12

Invited and sent away!!!!

<p>I was utterly disgusted by the treatment I received yesterday, Some woman called Winnie called me to invite me to collect some vouchers. I informed her that I could only come alone and not with my husband as she initially requested and she persuaded me to go nevertheless (with phone calls from her in between her pursuasion)</p> <p>I drove from Rosslyn in Pretoria to Modderfontein (about 90 kms) just for the woman at reception to tell me , "No Sorry, you should have come with your husband so you need to leave!!!" I was beyond disgusted to be treated dismissively in that way especially after wasting petrol to meet some "no-end" and begs the question, what are you really selling??</p> <p>Ref: BK-954044</p> <p> </p>

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Replies (2)
One Year Gift
One Year Gift's reply13 Apr 2017, 10:33
Official

Good day Nancy,

We confirm receipt of your complaint, the contents of which have been noted.

Please be advised that we are currently investigating your complaint and will revert back to you soonest.

Kind regards
The LPA team

One Year Gift
One Year Gift's reply04 May 2017, 15:00
Official

Dear Nancy

We confirm that a LPA consultant has been in contact with you and that your query has been successfully resolved.

Please feel free to close this query and rate the service you have received today.

Kind regards
The LPA team