cR
cherie R

1 reviews | Active since Sept 2015

05 Oct 2015, 10:11

pensioner bul**** into contract

A PENSIONER WAS CALLED OFFERED A PRODUCT SHE QUESTIONED OVER AND OVER AGAIN CLEARLY WAS NOT UNDERSTANDING THE SALS PITCH , TELECONSULTANT WAS EXCELLENT IN HER SALES BUT NEVER GAVE UP EVEN THOUGH THE PENSIONER WAS CLEARLY CONFUSED UNTIL SHE EVENTUALLY CONCEDED TO THE CONTRACT. WHEN SHE WENT INTO THE FOSCHINI BRANCH TO CANCEL THEY HAD NOT ESCALATED THE CANCELLATION AND NOW TRYING TO HOLD HER TO A R 150.00 CANCELLATION, SHE UNDERSTANDS TO PAY WHAT SHE HAS RECIVED BUT CANNOT UNDERSTAND THE R150.00 CANCELLATON EVEN THOUGH SHE WENT IN TWO MONTHS TO CANCEL. CALLING THE CALL CENTRE THE SUPERISOR REFUSED TO RESPOND. REALLY UNACCEPTABLE HEARING THE RECORDING AND HEARING HOW SHE WAS BAMBUZZELED INTO ACCEPTING. <br>

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