HORRIBLE CONNECTION, NO ACCOUNTABILITY, TERRIBLE CUSTOMER CARE

This is meant to be a -5 stars, there’s just no option available. For over a year we have been patient with this network provider. They are the only option we were given when we moved into this estate.

Where to even begin… the Wi-Fi lags on certain websites, it’s constantly on and off with no warning and for no good reason. Sometimes you can’t even find it on the list of Wi-Fi names. But the cherry on top 😂 is when you do complain they blame your personal devices, as if everything can glitch simultaneously, they offer no solutions except asking you to buy ANOTHER router for almost R1000. We have never received an acknowledgment of issues or even an apology, just deflection smh.

They are honestly taking advantage of the fact that they’re the providers of these estates. It’s almost ********* how unhelpful they are… i would not recommend to anybody at all, if you see them as a provider, RUN!!!