ONE INSURANCE FORM OF TREATING CUSTOMERS FAIRLY > LOSS ADJUSTERS COMMENTS ?

MY REDACTIONS . Content otherwise as I received it from One Insurance ONE INSURANCE MANAGEMENT UNDERWRITERS (PTY) LTD et al / YOURSELF We act for the following parties: 1. One Insurance Underwriting Managers (Pty) Ltd ("One"); 2. Mutual and Federal Risk Financing Ltd ("MFRF"); 3. Jon-Marc Loureiro ("Loureiro"); and 4. Unathi Ntengo ("Ntengo").

Our instructions are the following: a) You have made numerous false, abusive and defamatory statements regarding all of our clients in public correspondence. b) Despite our clients' request for you to refrain from making such false, abusive and defamatory statements, you continue to do so - such statements increasing in intensity and vitriol over time c) You have now placed two "reviews" in the public domain on the website known as "Hello Peter", dated the 18th and 22nd October 2021 respectively. In these articles you have made numerous defamatory statements regarding one or more or all of our clients, including statements such as: i) "These are the ***x that ruin the Industry reputation: MFRF and ONE INSURANCE” ii) [Our clients are] "trying deter clients from seeing their claim through." iii) "What is MFRF hiding ?" iv) "Its very professional (sarcasim) for an insurer to accuse the accountant of issuing false AFS. Amounts to defamation I think.As far a PAYE goes, they fall badly short o xx here. v) "HOW ******x ARE THEY TO DODGE THIS CLAIM that both NTENGO and LOUREIRO LIE TO ME." vi) "*********xr" behaviour on the part of Ntengo and Loureiro].

Straight Copy From One Insurance email : My redactions due to their threat of defamation . How do I defame them for resending their own emails

The lease agreement between Earthfire & NCP - All invoices and statements of account relating to the period 1 March 2019 to 28 Feb 2021. - The annual financial statements of NCP for the years ended 28 Feb 2019 to 28 Feb 2021. - Earthfire’s tax returns and assessments for the years ended 28 Feb 2019 to 28 Feb 2021. - The loan agreement between Earthfire & NCP (R****) - The loan agreement between Earthfire 7 FNB - the property loan R803 159.

Point 3 - Savings in respect of salaries and wages

- All correspondence between Earthfire and SARS regarding the deferment of PAYE. My understanding is that SARS did have a scheme to defer PAYE - see attached SARS communication. - All correspondence with each and every employee regarding the agreement to pay salaries at a later stage. MY NOTES: Have canvassed major insurers who only use loss adjusters and very very seldom Forensics for BI claims( eg ***** . 3 Insurers have named the same firms they use for all BI Claims: ONE Insurance used a forensic accountant for both clients but tried to do it themselves before we objected :