very very poor customer service and **** products

This company sells cheap stuff that either doesnt work properly or works for a day or 2. On top of that when you return and ask for refund, they ignore whatsapp messages. I returned 2 items in December the 5th 2025. Until today they have not refunded me. The last message was that it takes 30 days, today is the 28th of January 2026. I wonder how long is their 30 days from 5 December 2025 to 28 January 2026. There is no help at all . I am convinced they a one of those ****mers online stores.