Update on a previous negative review- iPods

The review related to an online purchase of i12 earpods which would not sync with one another despite following provided plus Google imstructions. After much complaining, Mimi from One Deal contacted me and replaced the item which operates properly. I feel that she went out of her way to ensure customer satisfaction by even providing me with her personal Cell number in the event that I was not satisfied with my purchase, truly professional service. I am happy with my purchase and the support provided