Terrible Service

This is an email I sent to them. Dear One Deal A Day Team, Good day. I am writing to formally raise my concern regarding my order #878524 , which was not delivered on 5 June as promised, despite your stated 10-day delivery policy. I have made several attempts to get clarity on the whereabouts of my order, but unfortunately, no one at One Deal A Day has been able to provide me with any answers or assistance. Due to the complete lack of communication and the unsatisfactory handling of this matter, I have decided to escalate the issue to the National Consumer Council. I have also reported that One Deal A Day has taken my money under false pretences with no intention of fulfilling the order—an action which I believe constitutes theft. I trust this matter will now receive the attention it deserves.

Regards, Brenda van Rensburg