TERRIBLE CUSTOMER SERVICE/TERRIBLE COMPANY

PLEASE! DO NOT WASTE YOUR MONEY ON THIS COMPANY. I PURCHASED A MINI DC UPS TO ASSIST WITH LOADSHEDDING - IT HAD GOOD REVIEWS.

WHEN I WENT TO USE IT, IT BURNED OUT MY WIFI ROUTER.

I HAVE BEEN TRYING FOR 2 WEEKS TO CONTACT THEM TO RETURN THEIR PRODUCT. THEY DO NOT WANT TO REFUND ME FOR MY PURCHASE - THEY WILL ONLY GIVE STORE CREDIT PLUS I HAVE TO PAY AN ADDITIONAL R172 IN COURIER COSTS JUST TO RETURN THEIR PRODUCT.

ALL IN ALL, I AM OUT A TOTAL OF R1 245.99 (AS I HAVE TO REPLACE MY WIFI ROUTER AS WELL) AND THEIR SERVICE AND ATTITUDE IT TO NOT CARE OR DO ANYTHING.

IF I COULD GIVE ZERO STARS I WOULD.

DO NOT USE THIS COMPANY!!!