MK
Monique K
1 reviews | Active since Mar 2020
02 Mar 2020, 21:35
Ridiculously long turn around time. Stay away
I ordered a mini air cooler plus on the 10 feb and received an email stating that there is a 3 - 10day turn around table. After 2 weeks I emailed to say I at that stage did not receive any correspondence about dispatch I got a reply saying that they have some delays at their warehouse. Another week has gone by and yet still no dispatch of the goods. I feel that if there are delays inform your customers. This will surely be my last time ordering anything from this site.
Helpful (0)
Replies (2)0
Replies (2)
One Deal A day's replyOfficial
03 Mar 2020, 17:08Good day Monique
Like we spoke on the phone your waybill number is ODD186791 you can track it using churchill. Once more sorry for any inconvenience caused.
Like we spoke on the phone your waybill number is ODD186791 you can track it using churchill. Once more sorry for any inconvenience caused.
One Deal A day's reply03 Mar 2020, 17:08
Official
Good day Monique
Like we spoke on the phone your waybill number is ODD186791 you can track it using churchill. Once more sorry for any inconvenience caused.
Like we spoke on the phone your waybill number is ODD186791 you can track it using churchill. Once more sorry for any inconvenience caused.
MK
Monique K's updateReviewer Update
11 Mar 2020, 21:51So just an update. The day after posting this review I got a call from one of the ladies at one deal a day asking me to change my rating as she us going to give me my waybill number. This annoyed me even more, how can you request someone to change the rating if I have not even recieved the package ? You should honour you agreement with customers then customers would not need to complain
MK
Monique K's update11 Mar 2020, 21:51
Reviewer Update
So just an update. The day after posting this review I got a call from one of the ladies at one deal a day asking me to change my rating as she us going to give me my waybill number. This annoyed me even more, how can you request someone to change the rating if I have not even recieved the package ? You should honour you agreement with customers then customers would not need to complain