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Coetzee Herman.Coetzee

1 reviews | Active since Oct 2022

13 Feb 2020, 11:27

Onedealaday: NO INTEREST IN CUSTOMER SERVICE!!

Onedealaday is very quick to sell and take money (yes, I know it was my choice to buy), but after that NO customer service. Even states nicely that any queries must be sent to ***, but then no interest to reply to my query. No place for a company like this in the South African environment. Either show that you really care about your customers and be assured of ongoing business or pack up and go!

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Replies (1)
One Deal A day
One Deal A day's reply04 Mar 2020, 12:44
Official
Good morning Herman
I do believe that your orders were sent out and received, we are working in improving our communication skills. On our facebook page we have a messenger that is responding to all our queries and we do have a whatsapp line that we use to assist our customers ***. Thank you