CV
Christyn V

1 reviews | Active since Mar 2019

23 Aug 2019, 12:40

One Deal A Day : Pathetic customer service, think twice before purchasing from them.

I purchased a Fitness Tracker Watch from One Deal A Day. However, when I received my order; I was shocked to find out that there was no charging cable included.

Thus, I emailed the admin at One Deal A Day about this issue, of which I received an automated message that I will receive a reply in 48-72 hours. It has now gone one week, and I still have no reply from them with regards to the product issue. It just goes to show how terrible their customer service practices are. I'm now left with a watch that can't be used, as it can't be charged; and I will never be able to use it, because this company failed in providing feedback on the reasons as to why there is no charging cable, as well as a resolution to this issue.

In future I will advise you to think twice before purchasing from One Deal A Day, as they seem to sell products which don't work or are defective; and they do not warn the public about these facts when purchasing the item.

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Replies (1)
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Christyn V's update23 Aug 2019, 16:53
Reviewer Update
One Deal A Day has contacted me & the issue is being resolved.

Thank you for the quick response.