One deal a day bad bad bad service!!!!

I have purchased an item here online. Was very excited but when i have received it it was faulty and did not work. I webs onto the website got a number to whatsapp on 27th feb wich i got NO response since today!!! Worst service ever!!! DO NOT BUY FROM THEM!!! IF your item does not work nobody helps you. There is 2 numbers that you can whatsapp. One is a sales whatsapp wich i was just advised " sorry there is no other number we have to send info on secondary number wich NOBODY respons to. Wors service ever!!!!! Be very carefull you will not get ANY help from this company!!!