1 reviews | Active since Feb 2010
No communication & to date not even a tracking code - 12 days later
HP, you sadly do not have the option for "0" rating. Did you know that Red Chilli Deals ( https://redchillideals.co.za/) and One Deal a Day ( https://onedealaday.co.za/ ) are run as the same company? Zenith Film Distributors CC is the holding Company. Contact number (011) 337 – 5581 (T) that doesn't work. I'm sure we all know why.
I placed my order on 5 Dec'19, Invoiced 6 Dec19. Yesterday I emailed them as I was advised by email delivery can take up to 10 days - no response to my email Today (18Dec'19) has been 12 days. I had from - unpaid (although I paid for 2 units via credit card and I received their payment confirmation) to festive season - up to 10 days delivery delays, to no BEING IGNORED.
Please read the reviews for both these companies before you decide to order form them. They are *******.
Interestingly I received my parcel around lunchtime today. I did explain to him that if communication was made without begging for it, it will surely keep me as a client more calm. But after 12 days and nothing, I of course, will panic and go further. Even a "we are working on our delays and apologise for the inconvenience" means that I'm not left in the dark.
He's assured me that they will relook at all the issues they have over the silly season and work on correcting them as soon as new year starts.
Interestingly I received my parcel around lunchtime today. I did explain to him that if communication was made without begging for it, it will surely keep me as a client more calm. But after 12 days and nothing, I of course, will panic and go further. Even a "we are working on our delays and apologise for the inconvenience" means that I'm not left in the dark.
He's assured me that they will relook at all the issues they have over the silly season and work on correcting them as soon as new year starts.
We do apologize for any inconvenience caused December is a crazy month and we had a backlog of orders due to the festive season everything was a mess. I believe you have received your order as it shows dispatched with a waybill number. We do hope to see you again.
Thank you.
We do apologize for any inconvenience caused December is a crazy month and we had a backlog of orders due to the festive season everything was a mess. I believe you have received your order as it shows dispatched with a waybill number. We do hope to see you again.
Thank you.