NEVER BUY ANYTHING FROM ONE DEAL A DAY !!!! BAD CUSTOMER SERVICE !!

I AM ABSOLUTELY DISGUSTED IN THE SERVICE RECEIVED FROM ONE DEAL A DAY !! I bought an Airfryer from One deal a day 2 months ago to my dismay it does not work!! After numerous emails and Whatsapp's sending the requested information required to Date... I have received ABSOLUTELY NO USEFUL ASSISTANCE... HAVE NOT EVEN COLLECTED THE APPLIANCE. I HAD BOUGHT THIS AIRFRYER FOR MY SON WHO WAS ANTICIPATING THIS AIRFRYER I PROMISED TO BUY FOR HIM A WHILE AGO AND WHEN I FINALLY PURCHASED THIS AIRFRYER ON ONE DEAL A DAY ,I RECEIVED A AIRFRYER WHICH SWITHES ON AND GIVES ERROR MESSAGE.. AND THAT IS ALL!! IT DOES NOT EVEN WARM UP.. I AM SO FED UP AND DISAPPOINTED AS MY SON KEEPS ASKING WHEN IT WILL BE COLLECTED AND REPLACED...I HAVE PAID FOR SOMETHING I CANNOT EVEN USE AND ONE DEAL A DAY HAS NOT EVEN RESPONDED TO MAKE COLLECTION ARRANGEMENTS TO HAVE IT CHECKED OUT OUR REPLACED!!