INCORRECT ITEM SENT. DIFFERS FROM THE DIMENSIONS TOTALLY

I HAVE SENT SEVERAL EMAILS AND WHATSAPP MSGS NO RESPONSE AT ALL. THE PRODUCT I BOUGHT AND PAID FOR DIFFERS FROM ITEM SENT. THE DIMENSIONS ARE INCORRECT. I DEMAND A COMPLETE REFUND. THE COLLECTION HAS TO BE DONE BY YOURSELF AS IT IS NOT MY FAULT SENDING AN INCORRECT ITEM. I CANNOT PAY FOR THIS. DONT DECEIVE YOUR CUSTOMERS