1 reviews | Active since May 2017

20 Dec 2019, 07:36

Faulty product - bo response

I ordered an "i11 v5.0 True Wireless Headset" (order no 160431 and received it on 3 December. I tested it on 4 December and found the right-hand side earpiece not working. I sent an email on 5 December and another a few days after that. I have not had a reply from anyone. I need it replaced or I must be refunded. Please assist to resolve this

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Replies (1)
One Deal A day
One Deal A day's reply14 Feb 2020, 15:42
Official
Good day 

Be4 we continue with any returns, please c following
Once both charged, without connecting it to your phone, remove from the charging pod. Wait about a minute. The two head pods should pair with each other automatically first. Then switch on your phone Bluetooth and pair it to your phone.