SvdB
Salomé van den Berg

1 reviews | Active since Jun 2019

02 Aug 2023, 08:00

Done with One Deal A Day

I have twice reviewed One Deal A Day before. First to review lack of service and secondly to commend them for putting in the efforts and improving since the poor review. A relative long journey followed where I supported the supplier with many purchases over years. Many purchases did not live up to expectations and does not work at all or not as well as promoted. That is expected in any retail and product industry. However, the last straw was with a smart watch purchase that I can do nothing with. The problem however is that there so called improved WhatsApp customer service could not be accesses as you only get a robotic pre-crafted reply. Attempts to contact them by email, phone or any other means was fruitless. To date, I sit with no reply, no acknowledgement, no product, no return and the worst of all, I could not even unsubscribe from their promotions as that function also does not work. So spare yourself money, grief and frustration and steer clear of One Deal A Day.

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