Dismal Service

The service offering from this place cannot be compared to any other, its just that bad. I asked a very clear question about where or when can I anticipate my order being delivered. The response, "your order is being processed" nothing more than what the website has been showing for the past 2 weeks. Unfortunately I have used this company without reviewing, but rest assured its the last. NEVER again, I'll rather pay a higher price and actually get my goods in a timely manner. I'd go as far to say even Wish/Alibaba is more effective with tracking.