Defective Product - Customer to pay to return it to them

Bought a defective product from ONE DEAL A DAY. After 2 weeks of emails back and forth they asked me to send them the defective product via courier AT MY COST. They will then review and decide whether or not to refund or replace. All this after sending photographic evidence of the defect. NEVER EVER AGAIN will my hard earned money go to them. A most disappointing experience. They deserve a zero star rating.