Damaged goods, terrible service.

Hi,

I ordered the special on the 2 x hair brush/dryer and firstly it took such a while to get here, then on the day I received it I tested it and 1 of them made a funny sound and smoke came out, I immediately emailed them and the response was can they swop it and at which address. This was on a Monday,

I have been taking it to work all week and last night my car was broken into and it was one of the items ******, so now I don't even have the item to return.

communication is not great on returns but placing orders and debiting you are all on the ball. sorry I wont be using them again, I would not even have had the product in my car had they not sent me a faulty one.