BUY AT OWN RISK

BUY AT OWN RISK Purchased a mirror on special on the 28th of August 2025, after waiting two complete weeks for my order I then proceeded to follow up with One Day Only. I was then told that they will follow up with my order, I had been following up every 2/3 days thereafter as I was not receiving the feedback as promised. Then, on Friday the 3rd of October I received a phone call from the Courier Company Fastway or Fastaway telling me that my parcel had been damaged and that One Day Only had been notified of this, and that they were calling to find out from me whether I had received a refund. I was so shocked. During my follow up for the past month, no one had mentioned to me that my parcel was damaged. Today is the 7th of October and One Day Only has still not provided me with any feedback nor have they attended to my request for a refund. This is the worst Customer Service I have ever experienced and truth be told I was patient thinking that they will attend to this promptly. I'm currently experiencing outright agony trying to get a refund on goods that have not been delivered, I am at wits end. Please do not purchase anything from them, its not a good idea. They don't have a landline nor an actual office , they rely on whatsaap.