BAD BAD SERVICE, ACTUALLY NO SERVICE!!!!

What bad company to do business with. order mixers from them that was broken, was collected form me in December to date NO refund was done. Have asked for banking details in Dec already saying it may take 30 days for refund. Nearly end of Feb and still no refund. Everytime when i ask i get new whatsapp number to log return and wait for reply. BAD BAD SERVICE, ACTUALLY NO SERVICE!!!!