Avoid this company — poor product quality and even worse customer service.

I honestly don’t even want to give this company 1 star. My mom, a pensioner, purchased something from them, and it arrived broken. They promised to collect it. In the meantime, she bought another item — that one also arrived broken.

They assured us collection would happen, but it’s been over 2 months, and still nothing. I’ve been following up, and even after 2 weeks of my last message, there’s been no action. The excuse? They’re apparently having “problems” with their courier, Fastway.

But how is that acceptable? How can a company not get hold of their own courier? The service is pathetic, and the way this has been handled shows zero accountability. I’ve been dealing with Lebo, who keeps making empty promises.