AVOID AVOID AVOID - goods are *******, service is worse

Bought 3 mozzie lamps. 2 broke within the first week of use. Sent 2 online messages, 2 emails - all ignored. 'Help desk' on Facebook Messenger told me I'd have to send them back at my expense (completely contravenes CPA - seller must collect at THEIR expense). 3-5 days for response apparently - 2 weeks ago. Now no response at all on email or Messenger.