7I bought a smart watch from them, very slow with delivery

7I bought a smart watch from them, very slow with delivery. 1. The person ask me about earphones and I said No, I've got. Then i received the parcel more than a week after I've ordered it. I charged it overnight, the next morning I pair it with my phone. Not even a hour then the watch was flat. My son grab it from my arm and throw it against the tar road with the words its a piece of ****. He bought me a volcano watch and keeps battery as long as 2 weeks. I've paid for things that was not working properly and all I got was I'm sorry