********** TRANSACTIONS

On 16.08.2015 there was a Demand Deposit made to my account for R99.00 with the description ONECALLSO****DIGICSH150817. on 17.08.2015 I contacted my Bankers who informed me this was made by ABSA Bank and told me to contact them to enquire the deduction. ABSA informed me that the Demand Deposit was for ONE CALL SOLUTIONS based in DURBAN and told me to contact them, which I did. MR KYLE NAIDOO (Floor Manager) who informed that a staff member, who has since been dismissed, was passing ********** transactions and that my money would be refunded in 24-hours or at the latest 23.08.2015. There has been no refund - I called MR KYLE NAIDOO yesterday morning who told me the money had been refunded - he would contact their bankers and come back to me. It is now 11:45 on 26.08.2015 and I have not received my money or any explanation. ONE CALL SOLUTIONS telephone *** does not ring and appears to have been disconnected. ABSA BANK and ONE CALL SOLUTIONS have taken money **********ly and need to resolve this immediately.