MM
Moshwene M
1 reviews | Active since Aug 2011
03 Aug 2015, 08:58
Unauthorized debit
I called onecard in May to cancel my insurance with them , they refused to do so . I then went to my bank to stop the debits from them 3 times and they still manage to debit my account to a point that my important debits bounce . I am very disgusted and angry at this poor business practice because as a consumer if you do not want services from a provider it is my legal right to cancel. I want onecall to cancell there insurance as i have no need for it no more and also to pay back all the bank charges i sustained as a result of there poor business practice . I will also take this up with the relevant authorities to insure this never happens again .
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Replies (1)One Call Insurance Brokers's replyOfficial
03 Aug 2015, 10:45Hello moshwene,
We apologise for any inconvenience which may have been caused, one of our consultants will contact you shortly to resolve your complaint.
Kind Regards,
One Call Insurance Brokers
FSP: 13233
We apologise for any inconvenience which may have been caused, one of our consultants will contact you shortly to resolve your complaint.
Kind Regards,
One Call Insurance Brokers
FSP: 13233
One Call Insurance Brokers's reply03 Aug 2015, 10:45
Official
Hello moshwene,
We apologise for any inconvenience which may have been caused, one of our consultants will contact you shortly to resolve your complaint.
Kind Regards,
One Call Insurance Brokers
FSP: 13233
We apologise for any inconvenience which may have been caused, one of our consultants will contact you shortly to resolve your complaint.
Kind Regards,
One Call Insurance Brokers
FSP: 13233
