QD
Qhama D
1 reviews | Active since Apr 2014
08 Jan 2016, 09:47
Unauthorised Debits from Bank Account
I recently discovered that One Call Direct has been sneakily debiting 'undetectable' amounts from my bank account since October 2014, with different reference numbers each time! <br> <br> They always take R99 from my account, sometimes even twice a month because they know that FNB does not notify its customers of any transaction below R100! To date they have ****** R 1, 289 in total from my account! <br> <br> I have seen so many similar complaints about these insurance brokers on Hellopeter I don't understand why the Insurance Ombudsman doesn't shut them down!! <br> <br> What is one meant to do when something like this happens???
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Replies (1)One Call Insurance Brokers's replyOfficial
08 Jan 2016, 14:30Hello Qhama D,
We confirm that you have spoken to one our Managers and have been advised that the debits are not being made by One Call Insurance Brokers. Please request your bank to assist in sorting this matter out for you.
Kind Regards,
One Call Insurance Brokers
FSP: 13233
We confirm that you have spoken to one our Managers and have been advised that the debits are not being made by One Call Insurance Brokers. Please request your bank to assist in sorting this matter out for you.
Kind Regards,
One Call Insurance Brokers
FSP: 13233
One Call Insurance Brokers's reply08 Jan 2016, 14:30
Official
Hello Qhama D,
We confirm that you have spoken to one our Managers and have been advised that the debits are not being made by One Call Insurance Brokers. Please request your bank to assist in sorting this matter out for you.
Kind Regards,
One Call Insurance Brokers
FSP: 13233
We confirm that you have spoken to one our Managers and have been advised that the debits are not being made by One Call Insurance Brokers. Please request your bank to assist in sorting this matter out for you.
Kind Regards,
One Call Insurance Brokers
FSP: 13233
