MK
Madenieyah K
1 reviews | Active since May 2018
09 Oct 2023, 12:12
WRONGULLY LISTED ON TEH CREDIT BUREAU:
I have had endless problems with ON AIR since I opened the account. Firstly the contract was not disclosed correct and then immediately I got listed as in arrears after my first debit order went off in June. I sent numerous emails and calls since June and it was then resolved only end Sept, then this month they list me again as in arrears for Sept. I have sent all relevant documents to show that it was a fault on ON AIR side but nothing gets done. This is ridiculous. My credit record gets affected negatively because of ON AIRs incorrect information.
Helpful (0)
Replies (1)0
Replies (1)OnAir TV's replyOfficial
09 Oct 2023, 12:54Hi Madenieyah
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply09 Oct 2023, 12:54
Official
Hi Madenieyah
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
