MK
Madenieyah K

1 reviews | Active since May 2018

09 Oct 2023, 12:12

WRONGULLY LISTED ON TEH CREDIT BUREAU:

I have had endless problems with ON AIR since I opened the account. Firstly the contract was not disclosed correct and then immediately I got listed as in arrears after my first debit order went off in June. I sent numerous emails and calls since June and it was then resolved only end Sept, then this month they list me again as in arrears for Sept. I have sent all relevant documents to show that it was a fault on ON AIR side but nothing gets done. This is ridiculous. My credit record gets affected negatively because of ON AIRs incorrect information.

0
Replies (1)
OnAir TV
OnAir TV's reply09 Oct 2023, 12:54
Official
Hi Madenieyah 


Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team