JM
Jenny M

1 reviews | Active since Mar 2024

21 Jun 2025, 09:53

Worst customer service.

We have been trying to cancel our on air subscription for months and we are still struggling. We finally cancelled our subscription three months ago and got references for the cancellation but the debit order is still going off.

The agents that help you is very rude and not helpful at all. I just want to cancel my subscription and never see them again.

0
Replies (1)
OnAir TV
OnAir TV's reply23 Jun 2025, 11:20
Official
Good Day Jenny 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team