Worst company ever

Item: OnAir TV
Rating: 1
Author: Servaas van Staden-Coetzer

After asking for a settlement amount and already paying the settlement amount on 1 September. Now on 4 November they take a debit order for value added services. I paid them in full and want nothing to do with them ever again. Still my account shows overdue and reflects as unpaid on credit report. Still I get messages that say i'm overdue. Worst company ever.

Helpful (0)

Replies (3)

OnAir TV's replyOfficial

08 Nov 2023, 08:48

Good Day Servaas

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team

OnAir TV's reply08 Nov 2023, 08:48

Official

Good Day Servaas

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team

SvS

Servaas van Staden-Coetzer's updateReviewer Update

09 Nov 2023, 07:54

I have heard that before. Still I am waiting for that call. No attemp was made to reach me yet.

SvS

Servaas van Staden-Coetzer's update09 Nov 2023, 07:54

Reviewer Update

I have heard that before. Still I am waiting for that call. No attemp was made to reach me yet.

OnAir TV's replyOfficial

09 Nov 2023, 08:52

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.

We will be in contact soonest.

OnAir TV's reply09 Nov 2023, 08:52

Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.

We will be in contact soonest.