LM
Lawrence M
1 reviews | Active since Dec 2025
02 Dec 2025, 15:17
Worse worse
My Decorder and sim was ****** i asked them to block it but they failed to do that i have been following up with no assistance till this day they went ahead and debited my accont twice and we didnt agree to that the lady called Naomi was the was suppose to assist but she is failing so
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
03 Dec 2025, 12:27Hi Lawrence
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply03 Dec 2025, 12:27
Official
Hi Lawrence
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
LM
Lawrence M's updateReviewer Update
04 Dec 2025, 14:16Good day
Am still waiting for the feedback no calls nothing instead they tellling me about debit orders they still have not refunded my money or blocked the sim and and the decorder
Am still waiting for the feedback no calls nothing instead they tellling me about debit orders they still have not refunded my money or blocked the sim and and the decorder
LM
Lawrence M's update04 Dec 2025, 14:16
Reviewer Update
Good day
Am still waiting for the feedback no calls nothing instead they tellling me about debit orders they still have not refunded my money or blocked the sim and and the decorder
Am still waiting for the feedback no calls nothing instead they tellling me about debit orders they still have not refunded my money or blocked the sim and and the decorder
OnAir TV's replyOfficial
19 Dec 2025, 14:29Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
OnAir TV's reply19 Dec 2025, 14:29
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.