MR
Motebang R
1 reviews | Active since Nov 2022
08 Dec 2025, 12:00
Worse service and selling a lie to people
The worst experience ever if I had an option to rate zero I would. I was called by an agent who sold me a lie. On Air was to listen to the call two months ago until today no answer. On Air is a ****! I told them to collect their tv box they told me about cancellation fee! Which I was never informed about. The never sent the bank details there after they debit my account. Worst service ever,they do not cat about people! Their service is the worst ever! do not ever buy their products. They are evil!
Helpful (0)
Replies (4)0
Replies (4)
OnAir TV's replyOfficial
08 Dec 2025, 16:41Good Day Motebang
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply08 Dec 2025, 16:41
Official
Good Day Motebang
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
MR
Motebang R's updateReviewer Update
09 Dec 2025, 09:52ON AIR Does not want to cancel my contract.. after I have been told that the listened to the call and sale was correct which is not true... I was not even given a chance to listern to the call as well. REAL ****MERS. They were supposed to send me banking details for cancellation fee which was disclossed at the time of the sale but still have not received those details till today.
MR
Motebang R's update09 Dec 2025, 09:52
Reviewer Update
ON AIR Does not want to cancel my contract.. after I have been told that the listened to the call and sale was correct which is not true... I was not even given a chance to listern to the call as well. REAL ****MERS. They were supposed to send me banking details for cancellation fee which was disclossed at the time of the sale but still have not received those details till today.
MR
Motebang R's updateReviewer Update
09 Dec 2025, 09:53Customer service is a disgrace.
MR
Motebang R's update09 Dec 2025, 09:53
Reviewer Update
Customer service is a disgrace.
OnAir TV's replyOfficial
09 Dec 2025, 14:26Good Day Motebang
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply09 Dec 2025, 14:26
Official
Good Day Motebang
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team