What a ****

I received a call from a gentleman representing On air for an upgrade of my decoder. I told him I was already on contract and not willing to take another one and he said it was an upgrade and will not pay extra. I asked him several times and explained that I do not want to pay more.

I did not authorise the debit order which was sent to my phone twice as I started suspecting that I have been **** to. Upon calling the office I realised he had opened another contract that I do not need. Now I have the decoder delivered (still sealed) and when I want to take it back I am told to pay R150. What for?

I do not want the decoder and I was told the calls are recorded therefore there would be all evidence that I was ****med into this deal which I refused to take several times. I do not want the decoder and I want to take it back and don’t see why I should pay R150.