NM
Norman M

1 reviews | Active since Jan 2021

05 Jan 2023, 23:12

Very poor and unprofessional service

Hi my name is Norman Malane I am having a very serious problem with Onair Tv they keep on *****ing my money from my account.I had 2 year contract with them which came to an end in September 2022 then they stop as the contract came to end.Then out of no where last month they debuted my account with different amount any approval from me then I disputed the money now again this month they have done the same,I need them to stop this now and give me my money back because this abuse to me and my rights.I regret the moment I took the contract with them for the past 2 years because they **** even if you call them they can't even be reached.

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Replies (3)
OnAir TV
OnAir TV's reply09 Jan 2023, 12:36
Official
Good Day Norman, we sincerely apologize for the inconvenience caused to you, we will escalate your query to our Customer Care Team to assist. 
Kind Regards,
OnAir TV Team 
NM
Norman M's update09 Jan 2023, 13:39
Reviewer Update
That's not good enough for the past 2 months you debited my account for no reason who is going to pay bank charges and this isn't the 1st time you did this,I will never buy or recommend someone to you your service is very panthetic and poor to the core.You don't know how to run your business.
OnAir TV
OnAir TV's reply09 Jan 2023, 14:13
Official
Hi Norman, our Customer Care Team have received your query and wil investigate and be in touch as per process. 
Kind Regards, 
OnAir TV Team