very bad compony

<p>I baught a Explorer from On Air,pay them every month on internet banking,on a acc that they gave me on the phone,never got a bill from them,after my 2 years they phone me and tel me that I did not pay and they are going to give over. After I send them proof of payments,they said OK I am finnish and all is well.</p> <p>Now after 2 months this is what I get from them.</p> <p>Please note your account is currently in arrears due to failed debit orders.<br />We urge you to consider the following options available to you to prevent a negative listing on a Credit Bureau.</p> <p>a)Pay the total outstanding balance in full to prevent possible additional costs being added to your account.</p> <p>b)Call us on ***to update your banking details & to make necessary arrangements to settle the outstanding balance in monthly installments.</p> <p>Failure to pay this account within 10 working days will result in you being listed in the Credit Bureaus registered under the NCA.</p> <p>I am realy tiered of there behaviour,can you do something about it.</p>