Venecia

On the 15 march I was contacted by one of the onair agent to offer me a contract of explore decoder and everything was finalised on the 15 march and I received the decoder on the 19 march and same day a called the multi choice to activate the decoder and the told me that the iuc number and the serial number is not paired I must return the decoder to onair the must give me another decoder

From the 20 march untill 3 April I have been trying to call onair to help me resolve this matter I m not been helped

The last time a called I spoke to Aveeshay .I told him that I'm from the multi choice they say they can't help me because the iuc number and the serial number is not paired the cant register the decoder under my name or activate becouse the decoder is useless i ask him to help he said they are still going to investigate .I said to him while you guys are still going to investigate what must I do he said I must wait .I told him that I have been waiting I have not received any massage or call the can reassure me the someone is bizzy with my problem

And I ask him that on the 15 you are expecting to debit money from my account he said yes .

I have the decoder that is not working I cnt registered under my name The company that offered me to help decoder they are not willing to help me The iuc number and the serial number is not paired which means to help decoder is useless and on the 15 they are going to debit money from my account