RI
Rhona I
1 reviews | Active since Oct 2015
23 Feb 2022, 20:42
Unhappy client of On Air
I got two month telling me my account is in arrears for R160. 00 and I said would pay which. Today on the 23/02/2022 I got an SMS telling my account is in arrears with R480. 00. U cannot get them on the phone or by whatsapp or email. They debit my banking account each month how can I be in arrears.
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OnAir TV's replyOfficial
24 Feb 2022, 08:47Good Morning Rhona,
We sincerely apologize for any inconvenience or unpleasantness that we may have caused.
We have escalated your query to the Billing Team, once they complete an investigation they will be in contact with you.
Have a great day.
OnAir TV
We sincerely apologize for any inconvenience or unpleasantness that we may have caused.
We have escalated your query to the Billing Team, once they complete an investigation they will be in contact with you.
Have a great day.
OnAir TV
OnAir TV's reply24 Feb 2022, 08:47
Official
Good Morning Rhona,
We sincerely apologize for any inconvenience or unpleasantness that we may have caused.
We have escalated your query to the Billing Team, once they complete an investigation they will be in contact with you.
Have a great day.
OnAir TV
We sincerely apologize for any inconvenience or unpleasantness that we may have caused.
We have escalated your query to the Billing Team, once they complete an investigation they will be in contact with you.
Have a great day.
OnAir TV