KM
KGOMOTSO M
1 reviews | Active since Apr 2023
26 Apr 2023, 09:30
Unhappy Client
I was mislead by the sales consultant. Their agent on more than one occasion during his call with me indicated that their R179 decoder deal includes my current DSTV subscription for 24 months i.e. I would pay R179 per month for 24 months for the decoder and my DSTV subscription and my DSTV subscription would then revert to the normal price at the end of the 24 months. I was sold lies
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Replies (2)
OnAir TV's replyOfficial
26 Apr 2023, 09:38Good Day Kgomotso,
Thank you for reaching out to us, we have escalated your details to our Customer Care Team who will be in touch shortly to assist you to a resolve.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we have escalated your details to our Customer Care Team who will be in touch shortly to assist you to a resolve.
Kind Regards,
OnAir TV Team
OnAir TV's reply26 Apr 2023, 09:38
Official
Good Day Kgomotso,
Thank you for reaching out to us, we have escalated your details to our Customer Care Team who will be in touch shortly to assist you to a resolve.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we have escalated your details to our Customer Care Team who will be in touch shortly to assist you to a resolve.
Kind Regards,
OnAir TV Team
KM
KGOMOTSO M's updateReviewer Update
05 May 2023, 08:31Thank you the decoder was fetched yesterday, but I'm still receiving calls from Ntokozo that my account is active and cannot be canceled, how do I pay for something I don't have.
KM
KGOMOTSO M's update05 May 2023, 08:31
Reviewer Update
Thank you the decoder was fetched yesterday, but I'm still receiving calls from Ntokozo that my account is active and cannot be canceled, how do I pay for something I don't have.