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Vusimuzi N

1 reviews | Active since May 2026

29 May 2026, 20:58

Unhappy

Unhappy

Good evening a sales consultant called me from OnAir TV I agreed and after I got the delivery seeing that it's something that I have and canceled and they came and collected the decode back. Now on my credit score have dropped and OnAir TV says I have arrears yet I never used they system and they never explain that I have to pay for cancelation and still wIting for the documents. Bad service and they never explained.

0
Replies (1)
OnAir TV
OnAir TV's reply30 May 2026, 08:48
Official
Hi Vusimuzi 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team