Unauthorized Debit order

Item: OnAir TV
Rating: 1
Author: Pulane L

The contract ended March or April 2025, to my surprise they keep debiting my account even though their contract ended. To me this is a money making scheme, they keep debiting R239 every month. Am furiously upset, to them it maybe not be money but to me it's something. Hello Peter please help, I need to be refund from this company

Helpful (0)

Replies (2)

OnAir TV's replyOfficial

01 Jul 2025, 08:52

Good Day Pulane

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team

OnAir TV's reply01 Jul 2025, 08:52

Official

Good Day Pulane

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team

OnAir TV's replyOfficial

01 Jul 2025, 09:26

Hi Pulane

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team

OnAir TV's reply01 Jul 2025, 09:26

Official