JJ
Jennifer J
1 reviews | Active since Nov 2019
06 Feb 2024, 07:24
Unauthorized debit on my account
My Reference Number:***.
This account is paid I never app**** for anything else at On Air and Yet they decided to debit my account and O top of it send me a Message to pay my overdue account. I don't want any dealing with your company to remove my details from your system and Food goodness sake stop calling me i even told your agents as well. I will take this matter further if the matter is not sorted As soon as possible.
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
06 Feb 2024, 10:50Good Day Jennifer,
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply06 Feb 2024, 10:50
Official
Good Day Jennifer,
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
JJ
Jennifer J's updateReviewer Update
06 Feb 2024, 11:21Please call me As soon as possible i don't wane drag this matter further and be placed on black listed for something is paid
JJ
Jennifer J's update06 Feb 2024, 11:21
Reviewer Update
Please call me As soon as possible i don't wane drag this matter further and be placed on black listed for something is paid
OnAir TV's replyOfficial
06 Feb 2024, 11:56Good Day Jennifer,
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
Kind Regards,
OnAir TV Team
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
Kind Regards,
OnAir TV Team
OnAir TV's reply06 Feb 2024, 11:56
Official
Good Day Jennifer,
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
Kind Regards,
OnAir TV Team
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
Kind Regards,
OnAir TV Team