*****ulently taking a debit order off

My account QA-***5-1 was paid in full and settled. Despite this, On Air continues submitting debit order mandates against my bank account — repeatedly and under different company names. Every time I reject a mandate, a new one appears within days. An unauthorized debit was processed again yesterday. I have never re-authorised any further deductions. This ongoing conduct is unacceptable and appears to be a deliberate attempt to continue collecting funds on a settled account. Consumers should not have to close their bank accounts just to stop repeated debit attempts. I now require: • Immediate refund of the unauthorized debit processed yesterday • Written confirmation that my account is fully settled and permanently closed • Immediate cancellation of all mandates linked to my details • Written confirmation that no further debit attempts will be made under any associated entity If this matter is not resolved urgently, I will escalate it to my bank’s ***** department and proceed with formal complaints to the relevant financial regulatory authorities. This needs to stop immediately